Latham, NY - Integra Networks, Inc. recently achieved ISO 9001:2008 Quality Management System certification for the processes involved in the design, engineering, development, production, distribution, installation, and servicing of its line of fiber optic products.
ISO 9001:2008 Quality Management System certification is awarded to companies that are focused on strong customer support, planning, leadership, a dedicated approach to quality, fact-based decision-making, mutually beneficial supplier relationships, and continual improvement.
"ISO registration is documented proof of our longstanding commitment to quality," Integra Networks CEO/ CTO David Prescott said. "It demonstrates that our teams are performing at the highest level to ensure that we meet the varied and changing needs of our customers around the globe."
ISO 9001 has existed for nearly 20 years. Released in November 2008 by the International Organization for Standardization (ISO), ISO 9001:2008 establishes a more rigorous standard than earlier releases, and places more emphasis on continuous improvement and customer satisfaction.
Certification to the standard is voluntary. Organizations seeking certification must complete a rigorous auditing process by a third-party registrar. ISO 9001 is the world's most popular standard for quality of management, being currently employed by more than 100 million organizations in 170 countries to ensure compliance with companywide production and customer satisfaction benchmarks.
To achieve certification as an ISO 9001:2008 compliant company, Integra Networks undertook a comprehensive review and enhancement of its quality management activities. These activities included the development and documentation of a quality management system, regular internal audits and management reviews, and the elimination of all non-conformances through documented and verified corrective actions. Certification to the ISO 9001:2008 standard demonstrates that Integra Networks' policies, practices, and procedures ensure consistent quality throughout its family of products.
"This is a major milestone for an organization of our size," Prescott noted. "All members of our team take great pride in this achievement. The biggest winners in this certification process are our customers. ISO 9001:2008 demonstrates the degree to which we are always striving to surpass their expectations."
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