New connected home product is "technology made easy" for consumers
Cedar Rapids, Iowa (January 15, 2014) – SecurityCoverage launched the country's first turnkey solution to the complexities of today's connected home. The managed service offering will be marketed through cable and ISP providers across the US.
Tech Home is an innovative, three-tiered solution offering protection, technical support and warranty solutions on a subscription basis. Leveraging these managed services allows broadband providers to own the connected home experience and better support their customer’s constantly evolving technical needs.
“The explosion of internet connected devices in today’s consumer home has created numerous challenges for the typical provider,” said Ed Barrett, SecurityCoverage Vice President of Marketing and Strategy. “Building stronger customer loyalty in today’s hyper-competitive marketplace means resolving technical problems quickly and expanding beyond the traditional ISP model.”
Tech Home enables ISP providers the freedom to focus on their core business while saying “yes” to consumers’ demand for premium services.
"Tech Home opens the door for the cable MSO or other ISP providers to offer technical support and enhanced services into and beyond the subscriber’s home," Barrett explained. "Offering a 100% turnkey solution for protection, support and whole home warranty means consumers receive high-quality, all-inclusive technical support. This maximizes brand equity and drives significant revenue."
Tech Home solutions include:
Protect – Protection and Productivity for Home and Away
- World-class web security and antivirus protects you against the latest online threats.
- Sync and back up all of your files, photos, contacts, and important information against damage or device failure.
- Cloud based protection keeps your personal information secure and convenient wherever you are.
- Covers one desktop and one mobile device.
Support – Convenient Technical Help Desk Service for the Entire Home Network, Plus Protect for Four Devices
- Protect coverage for up to four computers, laptops, smartphones, or tablets.
- Midwest based technicians are on call 24/7/365 to help you get and stay connected.
- New NetHero app gives you the tools to see, test, fix, and enjoy your network from ANYWHERE.
Assure – Complete Coverage for all your Connected Device Needs: Warranty, Protection, and Support
- Protect coverage for up to 10 computers, laptops, smartphones, or tablets.
- One simple plan for your entire home technology. Smartphones, tablets, computers, TVs, game consoles, and more. Never buy another warranty again!
- Personal help desk support makes your digital world easy. Get on-demand answers whenever you need them!
For more information, visit www.securitycoverage.com