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Aito Leads the Way for Customer Experience Analytics at Telco Industry Summit

Fri, 09/16/2011 - 6:14am
Posted by Janine E. Mooney, Associate Editor

Aito Technologies are set to show conference delegates at OSS-BSS World Summit in London next month how users of the Aito Customer Experience Analytics solution have radically changed the way they understand their customers.

Attendees at the event will be able to experience Aito’s product, Aito CEA, and see how it unifies business, network, product and customer data for real-time analysis, discovery and reporting. Aito CEA experts at the show will be on hand to describe how existing customers have deployed the product out-of-the-box in weeks, not months, and discuss the improvements these users have seen to their business, operations, product, sales, marketing and customer care performance.

Anssi Tauriainen, Aito Technologies’ CEO, commented: “We are excited about our first attendance at this conference and are seeking to engage delegates in a debate about the application of customer experience analytics to help CSPs maximise customer experience and lifetime value.”

Tauriainen continued: “We will be describing how we have helped many CSPs improve their customer experience and retention in an effort to aid conference delegates understanding about how our solution can bring them benefits to their customer experience challenges.”

The conference is being held at the Sheraton, The Park Lane Hotel, Piccadilly, London on September 27th and 28th. See www.ossbssworld.com for more information about the event.

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