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The Everyday Usefulness of the Problem Statement

Tue, 05/28/2013 - 5:33pm
Alan Nicol, Executive Member, AlanNicolSolutions

Last week I wrote about how our continuous improvement and process improvement tools and methods can be used any time and discussed the Parameter Diagram or P-diagram as an example. Let’s continue that thread and look at the ubiquitous usefulness of the problem statement.

In my opinion, the problem statement is the most useful and important element of any problem-solving effort. It quickly and concisely focuses our own mind and those of our teammates on a clearly described problem. It removes or reduces uncertainty and confusion and rapidly enables understanding and engaging to address the issue. That is incredibly powerful.

With such a simple and powerful tool at our disposal, why shouldn’t we foster a habit of using it every day, for every problem? Let’s look at how we can do so.

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